Shipping and Delivery

This Shipping Policy applies to the purchase of Product(s) from NEEV Weaves Private Limited ("NEEV," "we," "us," or "our") through www.neev.store ("Website").

1. Shipping & Delivery

1.1 Dispatch Timelines

The estimated dispatch time for each Product is mentioned on its respective Product page. While we strive to adhere to these timelines, delays may occur due to unforeseen circumstances such as Product shortages or unexpected demand. We will make efforts to keep you informed, but we are not liable for such delays.

1.2 Delivery Timelines

Deliveries within India typically take 2–7 working days, while international deliveries may take 7–12 working days. These timelines are indicative and subject to variations beyond our control. We work with leading delivery partners and select the best one based on your location.

1.3 Damaged Packages

If the package appears tampered with or damaged upon delivery, please do not accept it. If the Product inside is found to be damaged, please write to us at care@neev.store within 24 hours of receiving the package, providing pictures, videos, and relevant details of the damage.

1.4 Failed Deliveries

If a package is undelivered due to failure in accepting it after two attempts, it will be returned to us by the delivery partner. We assume no liability for any loss or damage during the return process. Undelivered products will not be eligible for a refund.

1.5 Pre-Paid Order Dispatch Scheduling